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  1. The improvisation edge
    secrets to building trust and radical collaboration at work
    Author: Hough, Karen
    Published: c 2011
    Publisher:  Berrett-Koehler, San Francisco, Calif.

    ZBW - Leibniz-Informationszentrum Wirtschaft, Standort Kiel
    A11-1745
    Unlimited inter-library loan, copies and loan
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    Content information
    Source: Union catalogues
    Language: English
    Media type: Book
    Format: Print
    ISBN: 9781605095851
    Edition: 1st ed.
    Subjects: Arbeitsgruppe; Kooperative Führung; Vertrauen; Kreativität; Teams in the workplace; Organizational behavior; Trust; Creative ability in business; Improvisation (Acting)
    Scope: XV, 165 S.
    Notes:

    Includes bibliographical references and index

  2. User experience management
    essential skills for leading effective UX teams
    Author: Lund, Arnie
    Published: 2011
    Publisher:  Morgan Kaufmann/Elsevier, Amsterdam [u.a.]

    Staats- und Universitätsbibliothek Hamburg Carl von Ossietzky
    A LUN 47912
    No inter-library loan
    Technische Informationsbibliothek (TIB) / Leibniz-Informationszentrum Technik und Naturwissenschaften und Universitätsbibliothek
    T 11 B 4373
    Unlimited inter-library loan, copies and loan
    Universitätsbibliothek Ilmenau
    WIR QV 584 L962 U8
    No loan of volumes, only paper copies will be sent
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    Content information
    Source: Union catalogues
    Language: English
    Media type: Book
    Format: Print
    ISBN: 9780123854964
    RVK Categories: ST 304
    Subjects: User interfaces (Computer systems); Teams in the workplace; Mentoring in business
    Scope: XI, 296 S., Ill., graph. Darst.
    Notes:

    Includes bibliographical references

  3. User Experience Management
    Essential Skills for Leading Effective UX Teams
    Author: Lund, Arnie
    Published: 2011
    Publisher:  Elsevier professional, [s.l.]

    The role of UX manager is of vital importance -- it means leading a productive team, influencing businesses to adopt user-centered design, and delivering valuable products customers. Few UX professionals who find themselves in management positions... more

    Universitätsbibliothek Greifswald
    No inter-library loan
    Universitätsbibliothek Ilmenau
    Online-Ressource
    No inter-library loan
    Zentrale Hochschulbibliothek Lübeck
    KaufEBook202103
    No inter-library loan
    Otto-von-Guericke-Universität, Universitätsbibliothek
    eBook Elsevier (EBS 2012)
    No inter-library loan
    Bibliotheks-und Informationssystem der Carl von Ossietzky Universität Oldenburg (BIS)
    No inter-library loan
    Bibliotheks-und Informationssystem der Carl von Ossietzky Universität Oldenburg (BIS)
    No inter-library loan
    UB Weimar
    No inter-library loan

     

    The role of UX manager is of vital importance -- it means leading a productive team, influencing businesses to adopt user-centered design, and delivering valuable products customers. Few UX professionals who find themselves in management positions have formal training in management. More often than not they are promoted to a management position after having proven themselves as an effective and successful practitioner. Yet as important as the position of manager is to the advancement of the field there are no books that specifically address the needs of user experience managers. Though information is available on the Web, nothing ties that advice together in the way a manager would need to integrate it in their work. User Experience Management speaks directly to the UX manager and to the unique challenges one may face. It outlines the robust framework for how to be an effective UX manager, from creating a team, to orchestrating product development, to ensuring UX is not compromised, to achieving company buy-in on results. This acts as a checklist readers can use to make sure they have covered the bases as they think about how to build their own user experience programs. Written by an experienced UX manager, and containing testamonials from many leading managers in the field, managers both current and aspiring will find this an invaluable reference loaded with ideas and techniques for managing user experience. *Gives a UX leadership boot-camp from putting together a winning team, to giving them a driving focus, to acting as their spokesman, to handling difficult situations *Full of practical advice and experiences for managers and leaders in virtually any area of the user experience field *Contains best practices, real-world stories, and insights from UX leaders at IBM, Microsoft, SAP, and many more! The role of UX manager is of vital importance -- it means leading a productive team, influencing businesses to adopt user-centered design, and delivering valuable products customers. Few UX professionals who find themselves in management positions have formal training in management. More often than not they are promoted to a management position after having proven themselves as an effective and successful practitioner.Yet as important as the position of manager is to the advancement of the field there are no books that specifically address the needs of user experience managers. Though information is available on the Web, nothing ties that advice together in the way a manager would need to integrate it in their work.User Experience Managementnbsp,speaks directly to the UX manager and to the unique challengesnbsp,one maynbsp,face. It outlines the robust framework for how to be an effective UX manager, from creating a team, to orchestrating product development, to ensuring UX is not compromised, to achieving company buy-in on results. This acts as a checklist readers can use to make sure they have covered the bases as they think about how to build their own user experience programs. Written by an experienced UX manager, and containing testamonials from many leading managers in the field, managers both current and aspiring will find this an invaluable reference loaded with ideas and techniques for managing user experience. *Gives a UX leadership boot-camp from putting together a winning team, to giving them a driving focus, to acting as their spokesman, to handling difficult situations*Full of practical advice and experiences for managers and leaders in virtually any area of the user experience field*Contains best practices, real-world stories, and insights from UX leaders at IBM, Microsoft, SAP, and many more!

     

    Export to reference management software   RIS file
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    Content information
    Source: Union catalogues
    Language: English
    Media type: Ebook
    Format: Online
    ISBN: 1283171252; 9781283171250; 0123854962; 9780123854964
    Edition: 1. Aufl.
    Subjects: User interfaces (Computer systems); Teams in the workplace; Mentoring in business
    Scope: Online Ressource (1500 KB, 312 S.)
    Notes:

    Includes bibliographical references and index

    Electronic reproduction; Available via World Wide Web

    Front Cover; User Experience Management; Copyright Page; Contents; Dedication; About the Author; CHAPTER 1 Introduction; One Manager's Personal History; Questions You Might be Asking; Intended Audience; Navigating the Book; Highlights from the 2010 SIGCHI Panel "Managing User Experience-Managing Change"; CHAPTER 2 Building the Team; Hiring; Inheriting; Firing; Layoffs; Building a Great Team; Interviewing and Candidacy; Merger and Acquisition: Impact on UX Management; Building and Managing a Consulting Team; Letting People Go; CHAPTER 3 Creating Your Team; A First Day Experience

    Sizing the TeamDefining the Mix of Skills; Positioning the Team; Funding the Team; Positioning Within the Company; Working Remotely; What Do You Mean by UX Globalization?; CHAPTER 4 Equipping the Team; The Environment; Tools; Budgeting; Other Opportunities; Budgeting; CHAPTER 5 Focusing the Team; Finding Your Soul; A strategic Framework; Defining Your Vision and Mission; The Elevator Pitch; Creating a Strategy; Five Management Dimensions in Managing a Usability Design Team; Lessons Learned in Managing a UX Consultancy

    Building an Integrated Information Architecture Practice at Sapient During the Dot-Com BoomCHAPTER 6 Creating a High Performance Team; Define Your Team Identity; Taking the Team Pulse; What People Want; Moving Through the Growth Cycle; Identify Shared Values; Clarity in Roles and Responsibilities; Mentoring and Apprenticeship Models; Training Organizations; Boomers, Gen X, and Gen Y Differences in the Workplace; Using DISC Profiles to Get New Teams Talking; HR Policies and Rationale; Managing a Fast-Growing UX Team and Maintaining Quality; The 4 Stages of Team Development

    CHAPTER 7 Nurturing the TeamThe Critique; Growing Performance and Careers; Managing Conflict; Creating Work-Life Balance; Leveraging Morale Events (Fun with a Purpose); Taking Care of Yourself; Performance Reviews; Rallying the Troops; UX Team Lunches: Creating Team Traditions; Growing Performance and Careers; CHAPTER 8 Transforming the Organization; ROI; Positioning in the UX Process Maturity Model; Developing the Portfolio of Work; Standardization and Reuse; Scaling Up and Design Thinking; Is Usability ROI Still Relevant? Was It Ever?; Defining Your Value to the Organization

    Successful Collaboration Across the OrganizationDeveloping a Portfolio of Work; CHAPTER 9 Evangelizing UX; Communication Plan; Group Branding; Managing Up; Books to Share With Senior Managers; Corporate Community Building; Managing Up: It's About Speaking Their Language and Taking Their Perspective; CHAPTER 10 Conclusion; Leadership; Should you be Managing?; A Final Comment; Management Observations; APPENDIX; Professional Society Conferences; Other Recommended Management Books; Additional Helpful Resources; REFERENCES; INDEX;

    The role of UX manager is of vital importance -- it means leading a productive team, influencing businesses to adopt user-centered design, and delivering valuable products customers. Few UX professionals who find themselves in management positions have formal training in management. More often than not they are promoted to a management position after having proven themselves as an effective and successful practitioner. Yet as important as the position of manager is to the advancement of the field there are no books that specifically address the needs of user experience managers. Though information is available on the Web, nothing ties that advice together in the way a manager would need to integrate it in their work. User Experience Management speaks directly to the UX manager and to the unique challenges one may face. It outlines the robust framework for how to be an effective UX manager, from creating a team, to orchestrating product development, to ensuring UX is not compromised, to achieving company buy-in on results. This acts as a checklist readers can use to make sure they have covered the bases as they think about how to build their own user experience programs. Written by an experienced UX manager, and containing testamonials from many leading managers in the field, managers both current and aspiring will find this an invaluable reference loaded with ideas and techniques for managing user experience. *Gives a UX leadership boot-camp from putting together a winning team, to giving them a driving focus, to acting as their spokesman, to handling difficult situations *Full of practical advice and experiences for managers and leaders in virtually any area of the user experience field *Contains best practices, real-world stories, and insights from UX leaders at IBM, Microsoft, SAP, and many more!