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  1. Leukämie - beginnt ein neues Leben oder wird die Katastrophe noch größer?
    Author: Stahl, Ute
    Published: [2016]; @ 2016
    Publisher:  Magic Buchverlag Christine Praml, Vierkirchen

    Bayerische Staatsbibliothek
    Unlimited inter-library loan, copies and loan
    Universitätsbibliothek der LMU München
    Unlimited inter-library loan, copies and loan
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  2. Discretionary task ordering
    queue management in radiological services
    Published: July 30, 2016
    Publisher:  Harvard Business School, [Boston, MA]

    Work scheduling research typically prescribes task sequences implemented by managers. Yet employees often have discretion to deviate from their prescribed sequence. Using data from 2.4 million radiological diagnoses, we find that doctors prioritize... more

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    Helmut-Schmidt-Universität, Universität der Bundeswehr Hamburg, Universitätsbibliothek
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    ZBW - Leibniz-Informationszentrum Wirtschaft, Standort Kiel
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    Work scheduling research typically prescribes task sequences implemented by managers. Yet employees often have discretion to deviate from their prescribed sequence. Using data from 2.4 million radiological diagnoses, we find that doctors prioritize similar tasks (batching) and those tasks they expect to complete faster (shortest expected processing time). Moreover, they exercise more discretion as they accumulate experience. Exploiting random assignment of tasks to doctors’ queues, instrumental variable models reveal that these deviations erode productivity. This productivity decline lessens as doctors learn from experience. Prioritizing the shortest tasks is particularly detrimental to productivity. Actively grouping similar tasks also reduces productivity, in stark contrast to productivity gains from exogenous grouping, indicating deviation costs outweigh benefits from repetition. By analyzing task completion times, our work highlights the tradeoffs between the time required to exercise discretion and the potential gains from doing so, which has implications for how discretion over scheduling should be delegated

     

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    Content information
    Source: Union catalogues
    Language: English
    Media type: Book
    Format: Online
    Other identifier:
    Series: Working paper / Harvard Business School ; 16, 051
    Subjects: Kapazitätsplanung; Terminplanung; Ärzte; Strahlentherapie; Diskrete Entscheidung; USA
    Scope: 1 Online-Ressource (circa 36 Seiten), Illustrationen