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1. IT-Service-Management in der Praxis mit ITIL®

   Der Einsatz von ITIL® Edition 2011, ISO/IEC 20000:2011, COBIT® 5 und PRINCE2®
   Author: Beims, Martin; Ziegenbein, Michael

   Published: 2014

   Publisher:  Hanser, Carl, München

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   Source:	Union catalogues
   Language:	German
   Media type:	Ebook
   Format:	Online
   ISBN:	9783446441484; 3446441484
   Other identifier:	9783446441484 urn: urn:nbn:de:101:1-201412136921
   Edition:	1., überarbeitete und erweiterte Auflage
   Subjects:	IT infrastructure library 2011 Edition
   Other subjects:	(Produktform)Electronic book text; (BISAC Subject Heading)COM032000; (VLB-Produktgruppen)TN000; CoBIT; ISO 20000; IT Service Management; ITIL; ITSM; PRINCE2; (VLB-WN)9632: Nonbooks, PBS / Informatik, EDV/Informatik
   Scope:	Online-Ressource
   Notes:	Lizenzpflichtig