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  1. Medical communication between Plain Language and Einfache Sprache
    A corpus analysis of layperson summaries of clinical trials in English, German, and Italian
  2. The importance of clarity
    impacts of Colombia's Lenguaje Claro Program on reducing administrative burdens
    Published: May 2019
    Publisher:  Inter-American Development Bank (IDB), [Washington, DC]

    Citizens confront multiple challenges when attempting to access public services. This article focuses on an aspect yet unaddressed by existing literature on administrative burdens: the complexity of the written language used by government agencies in... more

    Access:
    Resolving-System (kostenfrei)
    ZBW - Leibniz-Informationszentrum Wirtschaft, Standort Kiel
    DS 144
    No inter-library loan

     

    Citizens confront multiple challenges when attempting to access public services. This article focuses on an aspect yet unaddressed by existing literature on administrative burdens: the complexity of the written language used by government agencies in Latin America. It presents an impact evaluation of the Lenguaje Claro Program of Colombia’s National Planning Department. A randomized control trial compared two versions of a letter - the original and one with plain language - used by the property department of the city of Bogota. The study shows that clarifying content via modifications in language, content order, and formatting can reduce citizen's learning costs. Plain language thus has positive effects for both individuals and public institutions. A complementary perception survey revealed that there is significant room for additional simplification, as both the original and the plain language letter were largely poorly rated by citizens.

     

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    Content information
    Volltext (kostenfrei)
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    46
    Source: Union catalogues
    Language: English
    Media type: Book
    Format: Online
    Other identifier:
    hdl: 10419/208171
    Series: IDB working paper series ; no. IDB-WP-983
    Subjects: administrative burden; language simplification; plain language; public services; red tape
    Scope: 1 Online-Ressource (circa 32 Seiten)
  3. La importancia de ser claro
    Programa de Lenguaje Claro : evidencia en la reducción de la carga administrativa en Colombia
    Published: mayo de 2019
    Publisher:  Banco Interamericano de Desarrollo, [Washington, DC]

    Citizens confront multiple challenges when attempting to access public services. This article focuses on an aspect yet unaddressed by existing literature on administrative burdens: the complexity of the written language used by government agencies in... more

    Access:
    Resolving-System (kostenfrei)
    ZBW - Leibniz-Informationszentrum Wirtschaft, Standort Kiel
    DS 144
    No inter-library loan

     

    Citizens confront multiple challenges when attempting to access public services. This article focuses on an aspect yet unaddressed by existing literature on administrative burdens: the complexity of the written language used by government agencies in Latin America. It presents an impact evaluation of the Lenguaje Claro Program of Colombia's National Planning Department. A randomized control trial compared two versions of a letter - the original and one with plain language - used by the property department of the city of Bogota. The study shows that clarifying content via modifications in language, content order, and formatting can reduce citizen's learning costs. Plain language thus has positive effects for both individuals and public institutions. A complementary perception survey revealed that there is significant room for additional simplification, as both the original and the plain language letter were largely poorly rated by citizens.

     

    Export to reference management software   RIS file
      BibTeX file
    Content information
    Volltext (kostenfrei)
    Volltext (kostenfrei)
    46
    Source: Union catalogues
    Language: Spanish
    Media type: Book
    Format: Online
    Other identifier:
    hdl: 10419/208172
    Series: Documento de trabajo del BID ; no. IDB-WP-983
    Subjects: administrative burden; language simplification; plain language; public services; red tape
    Scope: 1 Online-Ressource (circa 33 Seiten)
  4. Medical communication between Plain language and Einfache Sprache
    a corpus analysis of layperson summaries of clinical trials in English, German, and Italian
    Published: [2024]
    Publisher:  Frank & Timme,Verlag für wissenschaftliche Literatur, Berlin

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    Source: Union catalogues
    Language: English; German; Italian
    Media type: Dissertation
    Format: Print
    ISBN: 9783732910854; 3732910857
    Other identifier:
    9783732910854
    RVK Categories: ER 990 ; ES 700
    DDC Categories: 400
    Series: Easy - plain - accessible ; vol. 16
    Subjects: Gesundheitskommunikation; Leichte Sprache; ; Klinisches Experiment; Zusammenfassung; Leichte Sprache; Übersetzung; Englisch; Deutsch; Italienisch; Laie;
    Other subjects: GSK; Bayer; Roche; German; English; Italian; Novartis; Sketch Engine; Plain Language; clinical trials; Clinical studies; Einfache Sprache; Medical communication; expert-laycommunication; language simplification; Accessible communication; Pharmaceutical companies; Clinical Trials Regulation
    Scope: 524 Seiten, Illustrationen, 21 cm x 14.8 cm
    Notes:

    Enthält Literaturverzeichnis: Seite 483-515

    Dissertation, University of Udine, 2024